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机上轮椅

机上轮椅旅客(WCHC)办理须知
一、服务对象:

SHENTISHIYICHENGJIWANQUANBUNENGZOUDONG,XUYAOTARENXIEZHUCAINENGJINRUKECANGJIUZUODESHANGBINGHECANJIRENLVKE。

彩乐乐网LVKEKEJIEZHUJISHANGLUNYI(WCHC)ZAIKECANGNEIYIDONG,RUJICANGMENKOUDAOZUOWEI,ZUOWEIDAOXISHOUJIANDENG。。

二、医疗证明

SHANGBINGLVKECHENGJIBINGSHENQINGJISHANGLUNYIFUWUXUTIGONGXIANJIHUOERLEIJIADENGJIYISHANGYIYUANCHUJUDEYILIAOZHENGMING,SHUOMINGLVKEKEYIZAIMEIYOUYILIAOXIEZHUDEQINGKUANGXIAANQUANWANCHENGQIHANGKONGLVXINGDESHUMIANZHENGMING。YILIAOZHENGMINGDEKAIJURIQIYINGBUZAOYUZUIZAOCHENGJIRIQIQIAN10TIAN(BUHANQIFEIDANGRI);CHENGJIDENGJISHIXUCHUSHIBUZAOYUHANGBANQIFEIQIAN 72 XIAOSHI(XIZANGHANGXIAN 24 XIAOSHI)ZHINEIKAIJUDEYILIAOZHENGMING。DUIYUSHOUSHUHOULVKEHAIXUCHUJUSHOUSHUZHENGMING。YILIAOZHENGMINGYINGWEIZHONGWENHUOYINGWENBANBEN,LVKEZAITIGONGQITAYUYANBANBENDEYILIAOZHENGMINGSHI,YINGTONGSHITIGONGZHONGWENHUOYINGWENFANYIJIAN。

三、申请航线范围:

MUQIANTONGGUOGUOHANGGUANWANG,NINKEYISHENQINGYIXIAHANGBANDEJISHANGLUNYIFUWU:

  1. 可申请北京、上海、成都、广州、杭州、天津、重庆、武汉、大连、呼和浩特十个城市始发的,国航实际承运且挂国航航班号的国内点到点直达航班。
  2. 可申请以下城市始发前往北京、上海、成都、广州、杭州、天津、重庆、武汉、大连、呼和浩特十个城市的,国航实际承运且挂国航航班号的国内点到点直达航班: 哈尔滨、长春、沈阳、延吉、乌鲁木齐、兰州、西宁、银川、西昌、西安、太原、运城、郑州、威海、烟台、青岛、绵阳、九寨沟、达州、拉萨、贵阳、南京、合肥、温州、宁波、张家界、长沙、南昌、厦门、福州、汕头、珠海、昆明、桂林、丽江、海口、三亚。
  3. 如您需要办理除上述1、2条以外其它航班的机上轮椅服务,可致电95583咨询并携带相关证件前往航班始发地国航直属售票处购票并办理服务手续。
  4. 代码共享航班、联程航班及包座航班无法办理此服务。
四、申请时限:

RUNINXIWANGTONGGUODENGLUGUOHANGGUANWANGSHENQINGBANLIJISHANGLUNYIFUWU,QINGNINZUICHIYUHANGBANQIFEI72XIAOSHI(HAN,BEIJINGSHIJIAN)ZHIQIAN,SHENQINGBANLI。

五、申请方式:

QINGZAIXIANTIANXIE《JISHANGLUNYILVKECHENGJISHENQINGSHU》BINGSHANGCHUANCANJIZHENGMINGHUOYILIAOZHENGMINGTUXIANG,TIANXIEWANCHENGHOUTIJIAOFUWUYUDINGSHENQING,WOMENJIANGGENJUHANGBANQIFEIRIQIPAIXU,YU08:00SHI-22:00SHIZHIJIANYUNINLIANXI。RUNINZAIFASONGYOUJIANHOU1-4XIAOSHINEIWEIJIEDAOWOMENGONGZUORENYUANDEDIANHUAHUOYOUJIAN,QINGBODA95583YUWOMENLIANXI。

彩乐乐网NINZAIWANGZHANSHANGTIANXIEDEJINSHISHENQINGSHU,GAIFUWUSHANGWEIBANLICHENGGONG,SHENQINGJIEGUOYIGONGZUORENYUANHUIFUWEIZHUN。GONGZUORENYUANWEININBANLICHENGGONGHOU,HUIJIANGZUIZHONGQUERENDE《JISHANGLUNYILVKECHENGJISHENQINGSHU》FASONGDAONINDEYOUXIANG。CISHENQINGSHUSHININXIANGSHOUFUWUDEWEIYIPINGZHENG,NINWUBIANYAOQIUDAYIN。

六、机场办理方式:

QINGNINXIEDAIDAYINHAODEYIFEN《JISHANGLUNYILVKECHENGJISHENQINGSHU》,YOUXIAOSHENFENZHENGJIANJIYILIAO/CANJIZHENGMING,YUHANGBANQIFEIQIAN120FENZHONGDAODAGESHIFAHANGZHANJICHANGGUOHANGZHIJIJUTAIBANLICHENGJIDENGJISHOUXU。

七、客票支付方式:

GUONEIYINXINGXINYONGKA、GUONEIYINLIANCHUXUKAZHIFEIYONG。

KESHIYONGYINXINGXINYONGKA:ZHONGGUONONGYEYINXING、XINGYEYINXING、ZHONGXINYINXING、PUDONGFAZHANYINXING、SHANGHAIYINXING、GUANGFAYINXING、PINGANYINXING/SHENZHENFAZHANYINXING、YOUZHENGCHUXUYINXING、MINSHENGYINXING、GUANGDAYINXING、JIANSHEYINXING、JIAOTONGYINXING、GONGSHANGYINXING、ZHONGGUOYINXING、ZHAOSHANGYINXING。

KESHIYONGDEYINLIANCHUXUKA:ZHAOSHANGYINXING、JIAOTONGYINXING、HUAXIAYINXING、JIANSHEYINXING、ZHONGGUONONGYEYINXING、XINGYEYINXING、GONGSHANGYINXING、GUANGDAYINXING、YOUZHENGCHUXUYINXING、ZHONGXINYINXING。

八、 变更与退票 :
  1. 已订妥机上轮椅的旅客,变更航班、日期及取消机上轮椅服务,须在航班起飞72小时(含)前联系95583办理变更;变更客票或退票须按客票使用规定办理;变更客票后如仍需此服务,请按申请程序重新办理服务手续。
  2. 因航空公司或天气等非旅客原因导致客票航班、日期变更,且变更后的航班仍需此服务,请您在收到航班变更通知后及时联系95583确认或重新申请此服务。

 

 

 
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